You need a good home warranty service to ensure complete care of your home, home appliances and systems. But choosing the best home warranty service can be a little tricky especially when you have a myriad number of different home warranty companies swarming in the market.
One of the highest rated home warranty companies in the market, First American Home Warranty is known for its superior services, 35+ years of experience and more than 5,90,000 happy customers. The company is one of the best options for homeowners looking for a complete package that secures their home systems and appliances, altogether. Apart from their interesting plans and offers, First American Home Warranty is known for offering their customers with a colossal network of professionals, technicians, coverage plans and a 24 X 7 claim service. Moreover, their coverage plans offer coverage to all appliances and systems, regardless of their age. But what makes First American Home Warranty a remarkable home warranty company is the superior quality of their services that is higher than most of the common standards.
|Effective In||30 days|
|Cancellation||$50 (free for 30 days)|
|Accredited by BBB||B+ BBB rating|
First American Home Warranty offers 2 coverage plans to their customers, namely the Basic Plan and the Premier plan. Both the plans offer coverage to almost all the important items and appliances in a house. Let’s take a quick look at these plans and their appliances and systems covered by them.
|ITEM||Basic Plan||Premier Plan|
|Instant Hot Water Dispenser|
|Attic & Exhaust Fans|
|Toilet Tanks & Bowls|
|Whirlpool Bath Motor & Pump|
|Garage Door Openers|
|Central Vacuum System|
|Plans Price||$25 mo.t||$39.5 mo.t|
Central air conditioning (also includes refrigerant recharging) – $9
Additional refrigeration (covers upto 4 additional units) – $4
Pool/ Spa equipment (both salt water and chlorine pools) – $17
Septic tank pump system – $7
Well pump (1 pump per house) – $7
HVAC tune-up – $2
First Class upgrade – $9
Despite of all the items included in their coverage plans, there are certain exclusions that are not covered by First American Home Warranty. For instance, although pre-existing conditions are not included in the coverage plans, First America doesn’t restrict coverage based on the age of its system or appliance. Here are a few common exclusions:
30-day recall period
First American Home Warranty includes 2 basic coverage plans that are reasonably priced when compared to the other companies in the industry. Their Premier plan although doesn’t cover air conditioning unit, costs around $50 per month. Take a look at the 2 plans offered by First American and their costs.
Basic Plan – $37 monthly
Premier Plan – $49.50 monthly
The basic plan is an ideal plan, especially if you want most of your appliances covered at the competitive cost of $37 per month. However, if you need more coverage, you can choose their Premier Plan that costs you just a little less than $50 a month. The premier plan covers your entire home and also allows you to choose optional add-ons to your plan without increasing your monthly cost.
Service fee is a fixed amount paid by a policy holder to the company every time a technician is called to check and resolve a problem. First American Home Warranty charges their customers a basic service fee of just $85. Generally, all companies charge a service fee ranging between $75 and $125. Compared to all other companies, First American charges a very reasonable service fee to their customers.
Once you have filed your claim, the company provides a directive to the associated contractor for the service within just 4 hours of filing the claim. The technician given the task will initiate the repair within just 48 hours of your request. If the repair is simple, it can be handled in the first appointment itself, but if the repairing requires you to order a new part, the technician will make an additional visit and complete the repair in the next appointments.
Also, if your claim is considered an emergency, the company will ensure that the services are offered accordingly.
One of the main reasons for First American Home Warranty being rated as one of the top companies in the industry is their excellent customer service. The company offers you 24 X 7 customer support helpline. You can call on their customer service number at 800-992-3400 or also sign into your account to initiate your request.
|Feature||First American Home Warranty||Home Shield||Choice|
|Annual Premium||$629-$699||Varies||Starts from $495 per year|
|Number of contractors||Not Known||15,000+||15,000+|
|Home Inspection Required||No||No||No|
|Workmanship Guarantee||–||60 days||Lifetime|
|BBB Accreditation||B+ (Not Accredited)||B (Accredited)||Not accredited|
Promising and Fulfilling!
They are great and quick! I have been with FAHW for the past 3 years now and I have never faced a problem with them till date. I once had a problem with the toilet and needed a plumber to look after the matter. I filed my claim and First American was really quick to process the claim and send a technician during their working hours. The plumber who came was thoroughly professional and assessed the problem and came back a day later with all the parts needed. He not only did the job in just a few hours but also made sure to clean the bathroom alright. Thank you!
I am a new customer at First American and have spent just about 3 months with their services. And from whatever experience I have had, I am happy and pleasantly surprised with their customer services team and the claims processing system.
Soon after I had started with First American Home Warranty premier plan, I faced an issue with my cooling system. I filed a claim and just the very next day, the technician came to fix the problem. The job got done quickly and without any additional hassles. And as the repair was very basic, all I really had to pay was the service fee which helped me save money.
30-day recall period
Based on our review and study, First American Home Warranty is an ideal choice, especially for homeowners who are looking for a good and reasonably priced home warranty services that offer quick claim processing procedure. Their years of experience is an added advantage to their customers. The only facts that we hope the company changes in the near future is that it offers customisation options to their customers and added coverage (roof leaks) to their plans like other competitive companies.
Get started now, visit First American Home Warranty.