First American Home Warranty Review First American Home Warranty Review

First American Home Warranty Review

First American Home Warranty
Review

You need a good home warranty service to ensure complete care of your home, home appliances and systems. But choosing the best home warranty service can be a little tricky especially when you have a myriad number of different home warranty companies swarming in the market.

30-day recall period

Knowing about First American Home Warranty

One of the highest rated home warranty companies in the market, First American Home Warranty is known for its superior services, 35+ years of experience and more than 5,90,000 happy customers. The company is one of the best options for homeowners looking for a complete package that secures their home systems and appliances, altogether. Apart from their interesting plans and offers, First American Home Warranty is known for offering their customers with a colossal network of professionals, technicians, coverage plans and a 24 X 7 claim service. Moreover, their coverage plans offer coverage to all appliances and systems, regardless of their age. But what makes First American Home Warranty a remarkable home warranty company is the superior quality of their services that is higher than most of the common standards.

Effective In 30 days
Hours 24/7
Cancellation $50 (free for 30 days)
Basic Plan $300
Deductible $75
Limits $500-$3500
Accredited by BBB B+ BBB rating

 

Pros

  • Comparatively lower monthly fee
  • Offers termite Coverage
  • Fixed service-fee rate
  • Services offered to Arizona, California and Nevada

Cons

  • Doesn’t extend services to 14 American states
  • Offers only 2 plans
  • Additional costs for air conditioning coverage
  • Doesn’t include roof leaks and mold damage

 

 

Plans and Coverage Options

First American Home Warranty offers 2 coverage plans to their customers, namely the Basic Plan and the Premier plan. Both the plans offer coverage to almost all the important items and appliances in a house. Let’s take a quick look at these plans and their appliances and systems covered by them.

ITEM Basic Plan Premier Plan
Kitchen Refrigerator
Clothes Washer
Clothes Dryer
Dishwasher
Oven/Range/Cooktop
Built-in Microwave
Garbage Disposal
Trash Compactor
Instant Hot Water Dispenser
Ceiling Fans
Attic & Exhaust Fans
Plumbing
Plumbing Stoppages
Heating System
Electrical System
Ductwork
Water Heater
Toilet Tanks & Bowls
Sump Pump
Whirlpool Bath Motor & Pump
Garage Door Openers
Central Vacuum System
Deductible Fee $75 $75
Plans Price $25 mo.t $39.5  mo.t

Get 1 Month Free + $50 Off

Optional Coverage Inclusions:

Central air conditioning (also includes refrigerant recharging) – $9

Additional refrigeration (covers upto 4 additional units) – $4

Pool/ Spa equipment (both salt water and chlorine pools) – $17

Septic tank pump system – $7

Well pump (1 pump per house) – $7

HVAC tune-up – $2

First Class upgrade – $9

Coverage Exclusions

Despite of all the items included in their coverage plans, there are certain exclusions that are not covered by First American Home Warranty. For instance, although pre-existing conditions are not included in the coverage plans, First America doesn’t restrict coverage based on the age of its system or appliance. Here are a few common exclusions:

  • Heating System – Chimneys, space heater, grills and filters
  • Water Heaters – Fuel storage tanks, flues, vents and storage tanks
  • Electrical System – Door bells, power surges, low voltage systems and timed circuits
  • Kitchen Appliances – Lock assemblies, dials, door glass, knobs and rotisseries
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30-day recall period

First American Home Warranty Pricing

First American Home Warranty includes 2 basic coverage plans that are reasonably priced when compared to the other companies in the industry. Their Premier plan although doesn’t cover air conditioning unit, costs around $50 per month. Take a look at the 2 plans offered by First American and their costs.

Basic Plan – $37 monthly

Premier Plan – $49.50 monthly

The basic plan is an ideal plan, especially if you want most of your appliances covered at the competitive cost of $37 per month. However, if you need more coverage, you can choose their Premier Plan that costs you just a little less than $50 a month. The premier plan covers your entire home and also allows you to choose optional add-ons to your plan without increasing your monthly cost.

 

Img-for-First-American-Home-Warranty---Complete-Review

Service Fees

Service fee is a fixed amount paid by a policy holder to the company every time a technician is called to check and resolve a problem. First American Home Warranty charges their customers a basic service fee of just $85. Generally, all companies charge a service fee ranging between $75 and $125. Compared to all other companies, First American charges a very reasonable service fee to their customers.

Claims Processing

Once you have filed your claim, the company provides a directive to the associated contractor for the service within just 4 hours of filing the claim. The technician given the task will initiate the repair within just 48 hours of your request. If the repair is simple, it can be handled in the first appointment itself, but if the repairing requires you to order a new part, the technician will make an additional visit and complete the repair in the next appointments.

Also, if your claim is considered an emergency, the company will ensure that the services are offered accordingly.

Customer Service and Claims

One of the main reasons for First American Home Warranty being rated as one of the top companies in the industry is their excellent customer service. The company offers you 24 X 7 customer support helpline. You can call on their customer service number at 800-992-3400 or also sign into your account to initiate your request.

How Does First American Home Warranty Compare?

Feature First American Home Warranty Home Shield Choice
Annual Premium $629-$699 Varies Starts from $495 per year
Number of contractors Not Known 15,000+ 15,000+
Home Inspection Required  No No No
24/7 Claims Yes Yes Yes
Workmanship Guarantee  β€“ 60 days Lifetime
BBB Accreditation B+ (Not Accredited) B (Accredited) Not accredited

 

What Do People Say About First American Home Warranty?

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30-day recall period

Bottom Line

Based on our review and study, First American Home Warranty is an ideal choice, especially for homeowners who are looking for a good and reasonably priced home warranty services that offer quick claim processing procedure. Their years of experience is an added advantage to their customers. The only facts that we hope the company changes in the near future is that it offers customisation options to their customers and added coverage (roof leaks) to their plans like other competitive companies.

Get started now, visit First American Home Warranty.

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